Fulbright Bulgaria

25 Years of Academic Excellence

 

Project Management Program

Est.Nov.2016, 21 Training Courses, 166 Alumni

    • Project Management Certification training courses/Project Management Professional PMP®, Certified Associate in Project Management CAPM®, Agile Project Management PMI-ACP®/ are conducted in English and take place in the center of Sofia on 12 Vitosha Boulevard.
    • Based on PMBOK 6th edition
    • All participants will receive a set of PMP® exam preparation materials and a 35 PDU certificate.
    • Project Management consultations are available upon request. Project Management library available for Fulbright Project Management Program alumni.
    • Get expert assistance provided by your trainer with the registration for the PMP® Exam, PMI® application form filling, review of your PMI® application and Study Group meetings after the training course.
    • Gain a high degree of proficiency in your preparation for the PMP® certification exam – more about Fulbright Bulgaria alumni here

At the moment Fulbright Bulgaria PMP® Exam Preparation Program is being restructured in order to meet the new Project Management Institute (PMI®) requirements and is being aligned with the announced January 2021 PMP® exam change. Our next PMP® training course is scheduled to be held in January 2021, the exact dates are to be announced soon.

Course PDUs Price
PMP® / CAPM® Training

5 days:
September 25-26-27, 2020
October 3-4, 2020

35 FINISHED
PMP® / CAPM® Training

5 days:
June 26-27-28, 2020
July 4-5, 2020

35 FINISHED
PMI-ACP® Agile Training
3 days:May 15-16-17, 2020
21 FINISHED

*The price does not include VAT.

Fulbright-Bulgaria is a bi-national commission administered by the US Department of State and the Ministry of Education of the Republic of Bulgaria.

For more information: pmcourses@fulbright.bg or +359 889 22 89 49.


 

Project Management Team

 

Stefan Radev, MBA, PMP®

Trainer

Stefan is a project management practitioner, researcher, and trainer, helping organizations and individuals improve their work and bring structure to their projects. He has more than 15 years of experience working in the IT industry, NGO, public sector, construction and industrial production.
His academic research is in project management bureaucracy.
Stefan is an Agile practitioner with interest in team and organizational facilitation, and coaching.
He has been a volunteer at PMI® since 2017.
Stefan shares his knowledge and experience through helping, coaching and lecturing, implementing and examining Agile and Waterfall in dynamic environments.
Currently Stefan holds the position of Project and Program Manager at HPE.

stefan.radev@fulbright.bg

 

Vili Yankova, PMP®,PMI-ACP®,PSM

Trainer

Vili is experienced in leading agile IT projects and project management trainings. A clear communicator able to create interaction between diverse audiences, Vili implements her practical solutions to the PMP® training methodology.
She leads her workshops with a structured and pragmatic approach, applying tested methodologies to achieve results with the exam preparation of her students.

Vili is a British/Swedish-educated professional with 8+ years of business experience, of which 6 years of experience in  international IT projects. She has worked on the quality delivery of hardware, software and Internet of Things (IoT) projects.

Currently Vili holds the position of Agile Project Manager and Scrum Master at Endava.

vili.yankova@fulbright.bg

 

Lyra Konstantinova

Program Coordinator

A professional administrator who has a long track record of ensuring things run smoothly behind the scenes of a busy team, Lyra makes sure that the highest organizational standards are maintained at all times.

She has experience of working with the general public, both face-to-face and over the telephone and is someone who will always go that extra mile to get things done.

Lyra will be at your side from the moment you enroll for the training until the test day – so that you have everything you need for a successful training experience and exam preparation. As the person responsible for the PMP®Alumni Club meetings, she will be in touch with you to inform you about Project Management events, masterclasses and conferences.

konstantinova@fulbright.bg

 
 

I am a certified PMP®

after completing the Fulbright PMP® Exam Preparation Training

  • Rumen Tashev PMP® CEO at Finite Software Systems Ltd
    Mila Petrova PMP® Project Manager at Finite Software Systems Ltd
    Stefan Mihaylov PMP® Architect, Project Manager at MBL
    Vili Mileva Yankova PMP® Project Manager at Endava
    Margarita Apostolova PMP® Manager, Consulting Services at PwC Bulgaria
    Elitsa Slavova PMP® Project Manager at MBL

  • Reni Grigorova PMP® (first from left)
    Architect, CM Peck - Pasadena CA, USA

    Stefan Gospodinov PMP® (second from right)
    Project Manager at Indrivetec AG

  • Irena Bozadjieva PMP® Executive Assistant HPE
    Milena Andonova PMP® Project Manager at Hewlett-Packard Enterprise

  • The first class of PMP®/CAPM® trainees

    Dimitar Ruev PMP®, Bestcon LLC - San Diego CA, USA (first from left)
    Julius Tenev PMP®, CIBANK (third from left)

  • Zornica Yorgova PMP®, Head of Business Process Management MTEL
    (first from right)
    Georgi Valkov PMP®, Project Manager Arch.Engineering 2003
    (fourth from right)

  • Naeri Masihi PMP® Project Manager at Balkan Services
    Rosaliya Kassamska PMP® Head of Department, Law and Internet Foundation

  • Stefan Iliev PMP®, PMI-ACP®, Project Manager at EY
    Kamelia Milcheva PMP®,Transition Project Manager, TELUS International Europe
    Konstantin Kostov PMP®, Project Manager, DXC

  • Bozhidar Bozhkov PMP® VIce President UniCredit Bulbank
    Sevdalina Zlateva PMP® Partner at Stack Overflow Consulting Ltd

  • Anita Palankova, PMP® Project Manager at DXC Technology
    Ani Taushanova, PMP® Key Account Manager at BNP Paribas Cardif

  • Martin Roshkev PMP®, Project Manager at TTTech, Vienna, Austria
    Dimitar Stoev PMP®, Project Manager at MBL

  • Momchil Stanchev, PMP® Head of Department at Bosch

  • Vasil Panayotov PMP®Global Service Planner at IBM
    Liliya Asenova, PMP®Transition Manager Cargotec

  • Dimitar Georgiev PMP, Senior Business Analyst DXC

  • Iveta Dobreva PMP® Project Manager Global Strategic Initiatives Tellus International Europe
    Lucia Arabadzhiev, PMP® Transition Manager, Global PMO at TELUS International Europe

  • Lyubomir Sirakov, PMP® Project Management Specialist

 

PMP® / CAPM® Exam Preparation Course Details

  • Format

    Format

    5 days training, 35 hours – PMP®/CAPM®

    The course involves individual and group exercises in order to warrant the optimal understanding of the process of project management and to develop the ability to use it in practice.

    Timetable for each day of the training:


    09:30 - 10:30	Morning Session 1
    10:30 - 10:40	Break
    10:40 - 11:40	Morning Session 2
    11:40 - 11:50	Break
    11:50 - 12:50	Morning Session 3
    13:00 - 14:00	Lunch break
    14:10 - 15:10	Afternoon Session 1
    15:10 - 15:20	Break
    15:20 - 16:20	Afternoon Session 2
    16:20 - 16:30	Break
    16:30 - 17:30	Afternoon Session 3

    The training is to be conducted in English.

  • Overview

    Overview

    During our 5-day, 35-hour course the current A Guide to the Project Management Body of Knowledge® will be covered in depth and trainees will be shown how to connect and apply the PMI® techniques and understand the logic behind the exam. After each module of the course you will be tested with sample exam questions. The content meets the educational requirements of the Project Management Institute®.

    Benefits:

    • Practical advice for the exam from our experienced trainer Krzysztof Filipiuk, who passed his exam on the first try with the highest proficiency level for all the domains
    • Support in the process of application to PMI®
    • Help in constructing an individual study plan
    • Participants will receive a certificate of completion issued by the Fulbright Commission
  • Development Units

    Development Units

    35 PDUs recognized by Project Management Institute – PMP®/CAPM®

    The PDUs gained in this trainings cover the amount necessary to apply for PMP®, CAPM® and PMI-ACP® Exams.

  • Course Outline

    Course Outline

    Find out the course outline here

  • Fulbright Bulgaria Project Management Program Complaint Policy
    Fulbright Bulgaria Project Management Program Complaint Policy

    SUBJECT:

    Customer Service and Complaint Resolution Policy

    POLICY STATEMENT:

    It is the policy of the Fulbright Bulgaria Project Management Program to strive to improve customer satisfaction by providing a timely and accurate response to complaints and view complaints as an opportunity to improve program service delivery issues.

    PURPOSE:

    The purpose of the Customer Service and Complaint Resolution Policy is to promptly and effectively address program and service delivery concerns raised by the public. The policy will assist to provide excellent service to the public and contribute to the continuous improvement of internal operations. Fulbright Bulgaria Project Management Program strives to increase customer satisfaction by:

    • providing a fair complaint procedure which is clear and easy to use for anyone wishing to make a complaint;
    • providing a timely and accurate response to complaints;
    • using complaints as an opportunity to improve program and service delivery issues.

    COMPLAINT DEFFINITION & APPLICABILITY:

    A complaint is an expression of dissatisfaction related to Fulbright Bulgaria Project Management Program, services, facilities or staff members, where a course participant believes that Fulbright Bulgaria Project Management Program has not provided a service experience to the customer’s satisfaction at the point of service delivery and where a response or resolution is expected. Anonymous complaints cannot be addressed. In order to resolve a complaint, Fulbright Bulgaria Project Management Program requires the complainant’s personal information including name and contact information.

    A complaint is distinct from:

    • a request for additional service made on behalf of a course participant, or to notify the organization that a scheduled course activity was not provided on time,
    • a general enquiry or specific request for information regarding the program,
    • an opinion or feedback, comment, or expression of interest in the program or other course,
    • a suggestion or idea submitted by a customer with the aim of improving services, training programs or processes.

    This policy does not address complaints regarding non-project management program services, issues addressed by legislation or an existing Fulbright Bulgaria by-law, policy or procedure, internal employee complaints or matters that are handled by courts of law, quasi-judicial boards etc.

    APPLICATION:

    All Fulbright Bulgaria Project Management Program employees, including trainers, should have a clear understanding of how complaints are handled by the organization.

    COMPLAINT ADMINISTRATION PROCEDURE:

    1. Frontline Resolution

    It is the responsibility of the complainant to attempt to resolve concerns by dealing with the applicable Fulbright Bulgaria Project Management Program employee(s) or trainers directly involved with the issue, where appropriate. It is the responsibility of all employees to attempt to resolve issues or concerns before they become complaints and to identify opportunities to improve organization services where deficiencies are noted.

    1. Complaints

    If a complainant believes their matter was not resolved through a frontline resolution, formal complaints may be submitted to the Fulbright Bulgaria Project Management Program. All information, including name and contact information, must be complete to initiate an internal investigation.

    Administration

    The program coordinator, or designate, shall log the complaint within the ‘Complaint Registry’, assign a tracking number and acknowledgement of receipt of the complaint within 7 business days. During this phase, the program coordinator or designate will:

    1. Contact the complainant, acknowledging receipt of the complaint, and provide a tracking number for reference purposes.
    2. If needed, clarify the complaint with the complainant obtaining additional details.
    3. Transfer complaint to the appropriate employee(s) or trainer(s).

    Investigation

    The Program Coordinator, or designate, shall conduct an investigation into the nature of the complaint. If a complaint is made against the program coordinator, the Executive Director shall conduct the investigation or designate a solicitor or other qualified individual. The designated investigator shall review the issues identified by the complainant, and in so doing they may:

    • Review organization policies, procedures and any existing file documents
    • Interview employees or course participants involved in the issue(s)
    • Identify actions that may be taken to address the complaint or to improve organization operations
    • Provide a resolution report to the program coordinator

    Decision

    Within thirty (30) calendar days of receipt of the complaint, the designated investigator shall make a determination as to the validity of the complaint (determine that the complaint was valid, not valid, valid in part, vexatious, or unfounded). The designated investigator shall determine the appropriate resolution which may include initiating changes to procedure, initiating a disciplinary process or any other suitable resolution as may be appropriate in the circumstances. A written response will be provided to the complainant and shall include whether or not the complaint was substantiated with reasons for the decision and any actions the organization has or will take as a result. Details of the information provided may include the following:

    • Overview of complaint
    • Detail of how the investigation was conducted
    • Summary of the facts
    • Outline of the findings
    • Identification of next steps
    • Suggestions of appropriate resolution
    • If the complaint is complex, the response provided may identify a need for additional time. Justification and an estimated timeline will be provided within this correspondence.

    The decision will be considered final. There are no appeal mechanisms at the organizational level.

    1. Management of Records & Personal Information

    The program coordinator shall file a copy of the complaint and response. Such records will be maintained in accordance with the GDPR. The organization will adhere to all applicable legislation regarding privacy in accordance with GDPR. All complaint records will be kept securely and in accordance with corporate policy and legislative responsibilities. Personal information on the complaint is treated as confidential to protect the privacy of the complainant.

    CUSTOMER SERVICE & COMPLAINT RESOLUTION PROCESS

    Program Coordinator

    • Receives written complaint and logs within database
    • Provides acknowledgement with author within 7 days
    • Forwards copy to appropriate employee(s) or trainer(s) for investigation

    Employee / Trainer / Third Party Investigator

    • Conducts investigation
    • Notifies complainant of decision within 30 days
    • Files a copy of the decision with the program coordinator along with all communication / documentation related to the decision

    Program Coordinator

    • Maintains a record of the file in accordance with GDPR

     

    Please, submit your complaints:

    complaints@fulbright.bg

“PMI, “PMP”and “CAPM” are services and trademarks of the Project Management Institute, Inc. which is registered in the United States and other nations.

You are the genuine value of these trainings, you wonderful, bright, young professionals!

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